Fttc.instructure (2024)

FAQs

How do I contact Canvas instructure? ›

We are here and ready to help

For general inquiries please email info@instructure.com.

Complete Registration

Enter the course join code in the Join Code field. This code will be emailed to you by your instructor or institution—the email is separate from your email invitation to join the course. Enter your name in the Full Name field. Enter your username in the Username field.

Instructure, Inc. is an educational technology company based in Salt Lake City, Utah, United States. It is the developer and publisher of Canvas, a web-based learning management system (LMS), and Mastery Connect, an assessment management system.

Verify Username & Password

If you use more than one Canvas URL, make sure you are using the correct login and password for each Canvas URL. If your login and password were given to you from your institution and you are having trouble logging in, please contact your institution.

If you set up your own Canvas account, go to "Login" and click on the "Forgot Password?" link. Enter the login information associated with your Canvas account and click the "Request Password" button. You'll be sent an email prompting you to reset your password.

Yes, Canvas LMS offers Free-for-Teacher, providing basic functionality to students and teachers to explore courses and learn basic Canvas LMS features. Educators can deliver courses, create content, and personalize learning with Mastery Paths, Outcomes, and standards-based gradebooks.

You can access Canvas through an institution-specific Canvas URL, your school's website, a course invitation email, or the Canvas Student iOS app or Canvas Student Android app. You must have an account to log in to Canvas. View troubleshooting steps if you are unable to log in to Canvas.

Available help options include 24/7 Technical Support via phone, chat, and "Submit a Case." If you are unable to login to Canvas, you can call the Canvas 24/7 Technical Support team: (877) 251-6441 or chat with them at https://cases.canvaslms.com/liveagentchat?chattype=gauge&sfid=001A000001TwP8uIAF.

This typically means that your password has expired, it expires every 120 days. We suggest resetting your password at the beginning of every quarter to avoid running into this error when you are trying to access class materials.

What is my Canvas password? ›

Default Canvas username and password

Password: The default Password for Canvas is the first two letters of your first name, followed by the first two letters of your last name (all lowercase), followed by the last four digits of your W number.

Canvas LMS is part of the Instructure Learning Platform, an open, reliable, extensible learning ecosystem that offers the best educational tools and applications. The Instructure Learning Platform includes: Canvas by Instructure, Mastery by Instructure, Elevate by Instructure and Impact by Instructure.

2020. Instructure was acquired by Thoma Bravo, Steve Daly joined as CEO, and Instructure acquired Certica Solutions.

Instructure pay FAQs

The average Instructure hourly pay ranges from approximately $19 per hour (estimate) for a Tech Support Agent to $118 per hour (estimate) for a Software Engineering Manager. Instructure employees rate the overall compensation and benefits package 3.2/5 stars.

To begin a live chat with a support agent, click the Live Chat With Support button [1]. To call Canvas Support, click the Call Support button [2]. To submit a support case and receive updates via email, click the Submit Support Case button [3].

Available help options include 24/7 Technical Support via phone, chat, and "Submit a Case." If you are unable to login to Canvas, you can call the Canvas 24/7 Technical Support team: (877) 251-6441 or chat with them at https://cases.canvaslms.com/liveagentchat?chattype=gauge&sfid=001A000001TwP8uIAF.

Report a Problem (Submit a Ticket) to Canvas (24/7)

In a web browser, select the Help item in the left-hand Canvas Global Navigation menu. (In the mobile app, tap the Menu icon in the upper left and then tap the Help item.) 2. Select the Report a Problem link in the Help menu.